Hamaka Bali Adventure (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book a trip, or interact with our services.
Information We Collect
We may collect the following types of information:
- Personal Details: Name, email address, phone number, and booking details when you make a reservation or contact us.
- Payment Information: If you book online, payment details are processed securely through trusted third-party providers; we do not store your full credit card information.
- Usage Data: Information such as IP address, browser type, and pages visited to help improve our website and services.
How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate important updates about your reservation
- Improve our website, services, and customer experience
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information. We only share it with:
- Service Providers that assist with payment processing or website operations
- Legal Authorities if required to comply with laws or protect our rights
Data Security
We implement reasonable administrative and technical measures to protect your personal data. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights
You may request to:
- Access or update your personal information
- Delete your data, subject to legal or contractual requirements
- Opt out of marketing communications at any time
Please contact us at [hamakabaliadventure@gmail.com / +62 813-3914-6665] for any privacy-related requests.
Cookies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies if you prefer.
Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of external sites and encourage you to read their privacy policies.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Hamaka Bali Adventure
- Jl. Raya Silakarang, Singapadu Kaler Gianyar, Bali
- Open daily 9:00 AM – 5:00 PM (last arrival 3:30 PM)
- Email: hamakabaliadventure@gmail.com
- Phone: +62 813-3914-6665
This policy may be updated periodically to reflect changes in our practices or for legal reasons. We encourage you to review it regularly.